My Oracle Support Banner

Tracking Is Not Working In Oracle Learning Management System For A SCORM 1.2 Course (Doc ID 2315516.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Oracle Learning Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Course Issues

ACTUAL BEHAVIOR
---------------
Tracking is not working in Oracle Learning Management System for a SCORM 1.2 Course

One learner play one course and complete a part of it and press on home button.
When they try to re-play, the course is starting from the beginning.

EXPECTED BEHAVIOR
-----------------------
Expected that course will start from the point where learner exit the course

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Learner login to Oracle apps and Navigate to Learner Self-Service * Learner Home
2. Play the course -> CMP Players Club - Sep 11 (Status Incomplete)
3. Move to 2 – 3 slides in the course
4. Close the course and Click the Home button to save the data
5. Re-play the course from Learner Home
6. The course again starts from the First page

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.