Custom Program Calling Seeded API's Failing With 'UPDATE_LOCATION Operating Unit Access Is Not Allowed' (Doc ID 2315663.1)

Last updated on MARCH 07, 2023

Applies to:

Symptoms

On : 12.2 version, FND or Framework, Custom Program calling seeded API's is failing with an error .

A custom program is calling below seeded API's. The Package has been working fine, nothing changed.   But recently error occurs.

The seeded apis include:
hz_party_site_v2pub.update_party_site
hz_cust_account_site_v2pub.update_cust_acct_site
hz_cust_account_v2pub.update_cust_account
hz_party_v2pub.update_person
hz_party_site_v2pub.update_party_site
hz_cust_account_site_v2pub.update_cust_site_use
hz_location_v2pub.create_location

ERROR
-----------------------
UPDATE_LOCATION Operating unit access is not allowed. Please check that you have access to the operating unit.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, the interface from Oracle CX to EBS and vice versa via Middleware SOA. So data is passed both the ways from CX->SOA->EBS and EBS->SOA->CX.

The INTERFACE HAS STOPPED WORKING and now has this error.

Changes

 There are no recent changes.   The upgrade to R12.2 was several months ago.

Cause

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