A Pending Phase Change Already Exists For Item 9999999 In Organization Xxxxxxx

(Doc ID 2315930.1)

Last updated on OCTOBER 10, 2017

Applies to:

Oracle Product Hub - Version 12.2.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.3 version, Catalog items

The life cycle phase can be updated via Excel. However when trying to change the life cycle back, the following error occurs. In checking, there is no pending phase for the item.

ERROR
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A pending phase change already exists for item 9999999 in organization xxxxxxx


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Change the life cycle phase for an item
2. Attempt to change it back.

Cause

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