Service Request Created But Unable To Found Once Re-search In Depot Workbench.

(Doc ID 2315989.1)

Last updated on OCTOBER 10, 2017

Applies to:

Oracle Depot Repair - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.4 version, Service Order

When attempting to query the created Service Orders,
the following error occurs.

ERROR
-----------------------
APP-CSD-209082 Service Order not found based on search criteria selected.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create a Service Request and a Service Order
2. Open Service order search form, enter the created Service Request number and click Find


Cause

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