EBS OAM Deregistration and Registration Fails After Applying July 2017 CPU for WLS

(Doc ID 2316233.1)

Last updated on OCTOBER 17, 2017

Applies to:

Oracle E-Business Suite Technology Stack - Version 12.2 and later
Information in this document applies to any platform.

Symptoms

After applying the July 2017 PSU on OAM,  getting an error trying to register an EBS instance

log4j:WARN No appenders could be found for logger (org.apache.commons.httpclient.params.DefaultHttpParams).
log4j:WARN Please initialize the log4j system properly.
Sep 17, 2017 9:00:21 AM oracle.security.am.engines.rreg.client.RegController processRegistration
SEVERE: Server side error occurred. Specific error messages are:<OAM-30002> User does not belong to the group that is authorized to perform registration. Registration failed. Try again after verifying the users group.
The remote registration process did not succeed! Please find the specific error message below.
Error message passed from server is:<OAM-30002> User does not belong to the group that is authorized to perform registration. Registration failed. Try again after verifying the users group.
Sep 17, 2017 9:00:21 AM oracle.security.am.engines.rreg.client.RegClient main
SEVERE: Exception encountered: RemoteAgentRegistrationException. Specific exception:Error message passed from server is:<OAM-30002> User does not belong to the group that is authorized to perform registration. Registration failed. Try again after verifying the users group.oracle.security.am.engines.rreg.common.RemoteAgentRegistrationException: Error message passed from server is:<OAM-30002> User does not belong to the group that is authorized to perform registration. Registration failed. Try again after verifying the users group.

Changes

Applied July 2017 PSU on OAM

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms