Chargeback Created In Receivables From Trade Management Deduction Is Missing Ship To Details

(Doc ID 2316239.1)

Last updated on OCTOBER 11, 2017

Applies to:

Oracle Trade Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On 12.1.3, Claim Settlement

Chargeback when created in AR upon settlement of deduction is missing the SHIP To Address details of the customer.

 

Changes

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms