Freight Costs Not Propagated from Trip Level Freight Costs to Sales Order Lines

(Doc ID 2316377.1)

Last updated on OCTOBER 11, 2017

Applies to:

Oracle Shipping Execution - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Freight costs entered for trip are not correct when they converted to charges on order line. The freight cost to charge conversion set up appears to be correct. The problem seems to occur for an order line that has multiple delivery details and happens intermittently.

EXPECTED BEHAVIOR
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Freight charges reflect correct amount on order line when entered as costs at trip level.

STEPS
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The issue can be reproduced at will with the following steps:
1.Order Management Super User Responsibility.
2. Enter, Book and Pick release sales order.
3. Shipping > Transactions.
4. Enter Freight Costs at trip level.
5. Ship Confirm.

Changes

 

Cause

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