Counter Billing Amount for All Usage Counters in Preview Mode are Zero
(Doc ID 2316409.1)
Last updated on FEBRUARY 25, 2019
Applies to:Oracle Service Contracts - Version 12.2.5 and later
Information in this document applies to any platform.
When running Service Contracts Main Billing in Preview mode, the Usage Billing amounts are displayed as zero. When running in Non Preview mode, non-zero amounts are Billed for these Usages..
1. Using a Service Contracts Manager responsibility.
2. Submit the Service Contracts Main Billing program in Preview mode.
3. The program completes Normal but does not display Usage amounts.
Applied Patch 26265644:R12.OKS.C. Note that other patches might also cause this issue.
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