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Reverse Termination Page Is Going Into Error "Internal Server Error" (Doc ID 2316448.1)

Last updated on MARCH 11, 2019

Applies to:

Oracle Self-Service Human Resources - Version 12.1 HRMS RUP9 and later
Information in this document applies to any platform.


Problem Statement:

When attempting to Reverse Terminate from SSHR page the following error occurs.

Internal Server Error

Steps to Reproduce:
The issue can be reproduced at will with the following steps:

1. (N) Manager Self-Service responsibility

2. Go to Reverse Termination function

3. Search the employee in Reverse Termination Page > Name = <EMPLOYEE_NAME> / Employee number = <EMPLOYEE_NUMBER> -> Click Go

4. Following error is raised > Internal Server Error


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