Reverse Termination Page Is Going Into Error "Internal Server Error"

(Doc ID 2316448.1)

Last updated on OCTOBER 13, 2017

Applies to:

Oracle Self-Service Human Resources - Version 12.1 HRMS RUP9 and later
Information in this document applies to any platform.

Symptoms

When attempting to Reverse Termination from SSHR page
the following error occurs.

ERROR
Internal Server Error


STEPS
The issue can be reproduced at will with the following steps:
1. (N) Manager Self-Service responsibility
2. Go to Reverse Termination function
3. Search the employee in Reverse Termination Page -> Name = TEST29 / Employee number = 800029 -> Click Go
4. Following error is raised -> Internal Server Error


Cause

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