My Oracle Support Banner

The Current Approver Name Is Missing In the Approval Sequence Region of the Purchase Order Approval Notification (Doc ID 2316896.1)

Last updated on OCTOBER 12, 2017

Applies to:

Oracle Purchasing - Version 12.1.3 and later
Information in this document applies to any platform.


After applying patches, the PO notification is not correct and the current approver name in the Approval Sequence table is missing.

Approver name should be listed in the Approval Sequence table in the approver's notification. This is the record with the null Action code that shows the current pending approval

The issue can be reproduced at will with the following steps:
1. Submit Purchase Order for approval
2. Approver receives and opens notification and can see the problem in their notification



To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.