The Current Approver Name Is Missing In the Approval Sequence Region of the Purchase Order Approval Notification

(Doc ID 2316896.1)

Last updated on OCTOBER 12, 2017

Applies to:

Oracle Purchasing - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

After applying patches, the PO notification is not correct and the current approver name in the Approval Sequence table is missing.

EXPECTED BEHAVIOR
Approver name should be listed in the Approval Sequence table in the approver's notification. This is the record with the null Action code that shows the current pending approval

STEPS
The issue can be reproduced at will with the following steps:
1. Submit Purchase Order for approval
2. Approver receives and opens notification and can see the problem in their notification

 

Cause

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