Add New Column To The ECO Re-assignment Page To Identify Employees Having The Same Name/First Name But Having Different User Name

(Doc ID 2317307.1)

Last updated on NOVEMBER 23, 2017

Applies to:

Oracle Product Hub - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

When there are 2 or more employees having the same name/first name but having different user names in the application, if the user is trying to re-assign an ECO, he is not able to identify the right employee as there no field to differentiate the records.

Expected behavior
The "Change ECO" - "Reassign" window should include also a field to differentiate between the employees having the identical names.

Steps
1. PIM responsibility
2. Development manager - Change management - Create change order - Assign / Change order - reassign

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms