Mass Order Cancellation Fails if One Order Cannot be Cancelled

(Doc ID 2317329.1)

Last updated on OCTOBER 20, 2017

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Goal

When mass cancelling sales order lines, the entire process fails if just one order has lines that cannot be cancelled.
One's expectation is - All orders that have no issues should be cancelled successfully and only those with lines in invalid status should fail.

 

STEPS TO REPRODUCE THE ISSUE:

1. Select multiple orders from Order Organizer.

2. Go to Actions -> Cancel

3. The entire process fails if just one order has lines that cannot be cancelled.

Solution

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