SSHR Mobile Applications - My Information - Primary Address - Errors

(Doc ID 2317429.1)

Last updated on OCTOBER 13, 2017

Applies to:

Oracle Self-Service Human Resources - Version 12.1.3 and later
Information in this document applies to any platform.

Goal

On clicking 'Primary Address' section in Mobile app, receiving message as "Primary Address does not exists." and Got an error as "java.lang.NullPointerException"

How can this be corrected?

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms