Delivery Export Compliance Screening Creates Duplicate Delivery Details In ITM Adapter XML File
(Doc ID 2317563.1)
Last updated on SEPTEMBER 15, 2019
Applies to:
Oracle Shipping Execution - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
On : 12.1.3 version, Intl Trade Mgmt Integration
Intermittently, when attempting to ship the sales orders, some Deliveries are creating duplicate XML SHIPITEMS for the same Delivery Details in the International Trade Management(ITM) Adapter. In turn, the Global Trade Management(GTM) Transaction is rejected with the following error:
ERROR
-----------------------
IMessageClass = E
IMessageCode = TRANSACTION_EXCEPTION
IMessageText = CAUGHT THE FOLLOWING EXCEPTION WHILE PROCESSING TRANSACTION:
[092957] [SQL_STATEMENT] insert into gtm_trans_line_quantity
(gtm_trans_line_qty_seq_no,domain_name,gtm_transaction_line_gid,uom_code,quantity_value,gtm_quantity_type_gid)
values (?,?,?,?,?,?) at [19768730, LMTM, LMTM.4846892_D, EA, 1, ORDERED]
Cannot add the GTM_TRANS_LINE_QUANTITY record. [GTM_TRANSACTION_LINE_GID, GTM_QUANTITY_TYPE_GID] must be unique.
java.sql.BatchUpdateException: ORA-00001: unique constraint (GLOGOWNER.UK_GTLQ_GTM_TRNSLN_TYPE_GID) violated
java.sql.BatchUpdateException:
ORA-00001: unique constraint (GLOGOWNER.UK_GTLQ_GTM_TRNSLN_TYPE_GID) violated at
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Order Management Super User Responsibility
2. Enter and book sales order
3. Shipping > Release sales Orders > Pick Release order
4. Line workflow goes to Delivery Export Compliance screening.
5. The XML file that was sent to GTM is rejected with the above error.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |