How To Enable Offline Mode For Oracle Mobile Maintenance

(Doc ID 2317600.1)

Last updated on OCTOBER 23, 2017

Applies to:

Oracle Enterprise Asset Management - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

When attempting to create offline users for Mobile, the following error occurs in the log.

ERROR
User Creation Error:java.sql.SQLIntegrityConstraintViolationException: ORA-01400: cannot insert NULL into ("EAM"."EAM_M_PROFILES_ACC"."PROFILE_OPTION_VALUE")
ORA-06512: at "APPS.ASG_HELPER", line 147
ORA-06512: at line 1


STEPS
The issue can be reproduced at will with the following steps:
1. Follow the setup steps given in Doc ID 2309260.1
2. Encounter the error.

BUSINESS IMPACT
The issue has the following business impact:
Due to this issue, users cannot create offline enabled users.

Changes

 

Cause

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