My Oracle Support Banner

Unable to Create a Contract Subline Using the OKS_IMPORT_SUBLINE_PUB.CREATE_SUBLINE API (Doc ID 2317623.1)

Last updated on FEBRUARY 25, 2019

Applies to:

Oracle Service Contracts - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

Using the OKS_IMPORT_SUBLINE_PUB.CREATE_SUBLINE API and trying to create a subline for a contract using an IB instance owned by a customer not on the contract, the process completes with error.

Error
create_contract_line Procedure Create_Contract_Line OKC_NO_ACCESS ORA-06502: PL/SQL: numeric or value error in Package


Steps
Create a subline for a Contract for Customer A and serial number in the contract subline for B customer using the API OKS_IMPORT_SUBLINE_PUB.CREATE_SUBLINE.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.