12.2 E-Business Suite Applications Technology Stack HTTP Server Login Forgot Password Assistance Link Fails With Error 'Message not found. Application: FND, Message Name: UMX_LOGIN_HELP_UNEXPECTED_ERROR'

(Doc ID 2317853.1)

Last updated on NOVEMBER 01, 2017

Applies to:

Oracle E-Business Suite Technology Stack - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

E-Business Suite 12.2 Applications Technology Stack, HTTP Server Login issues

 

 

 

 

When attempting to click login assistance / forgot password button, the following error occurs:


Message not found. Application: FND, Message Name: UMX_LOGIN_HELP_UNEXPECTED_ERROR.
No method with signature - No method with signature - forgottenPassword(class java.lang.String, class java.lang.String)

Changes

 UMX patches were recently applied to the instance with the issue, or AD/TXK Delta-9 patches were recently applied.

Cause

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