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Ship To Customer And Location Change In Copied AR Invoice Not Reflecting In Invoice Lines. (Doc ID 2318092.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Ship To customer and location change in a copied AR invoice does not reflect in invoice lines.

When the Ship-To customer and location is changed on the invoice header and saved, the changes are not reflecting on the Invoice lines ship-to information.
The invoice lines still show the old Ship-to customer and location/address values.



STEPS
-----------------------
The issue can be reproduced at will with the following steps:

Import an invoice from OM with different line level ship-to address


Query the invoice

Copy the invoice.
Incomplete the copied invoice
Change Ship To Customer and Location on Invoice Header
Save.
Open the Lines of the invoice and can see that the line level ship-to address still reflects the original



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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