UPK: Player2Movie.exe Stops Working on Machine
(Doc ID 2318136.1)
Last updated on OCTOBER 14, 2019
Applies to:
User Productivity Kit - Version 12.1.0.2 and laterInformation in this document applies to any platform.
Symptoms
On : 12.1.0.0 version, Converter
When attempting to execute player2movie.exe on virtual server,
the following error occurs.
ERROR
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Player2Movie.exe has stopped working
STEPS
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The issue can be reproduced at will with the following steps:
1. Open a remote desktop connection
2. From desktop open shortcut to player2movie.exe
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot complete converting player packages to MP4 movie files .
Cause
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In this Document
Symptoms |
Cause |
Solution |