UPK: Player2Movie.exe Stops Working on Machine

(Doc ID 2318136.1)

Last updated on OCTOBER 16, 2017

Applies to:

User Productivity Kit - Version and later
Information in this document applies to any platform.


On : version, Converter

When attempting to execute player2movie.exe on virtual server,
the following error occurs.

Player2Movie.exe has stopped working

The issue can be reproduced at will with the following steps:
1. Open a remote desktop connection
2. From desktop open shortcut to player2movie.exe

The issue has the following business impact:
Due to this issue, users cannot complete converting player packages to MP4 movie files .


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