Notifications Being Send: Local Event ERROR : Oracle.apps.cs.sr.ServiceRequest.statuschanged

(Doc ID 2318402.1)

Last updated on OCTOBER 17, 2017

Applies to:

Oracle Teleservice - Version 12.2.6 and later
Information in this document applies to any platform.

Goal

How to prevent the following notification being sent

The message sent is:
Action Required: Local Event ERROR : oracle.apps.cs.sr.ServiceRequest.statuschanged / XXXXX-YYYYY-EVT
 

Solution

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