Back-out Life Events Process not Backing Out Any Events

(Doc ID 2318957.1)

Last updated on OCTOBER 23, 2017

Applies to:

Oracle Advanced Benefits - Version 12.1.3 and later
Information in this document applies to any platform.

Goal

On : 12.1.3 version, Back-Out Life Events Process

When running concurrent process 'Back-Out Life Events', and reviewing the log - the following statement is observed:

     'The selection criteria you chose resulted in no persons being selected.
      Choose different selection criteria or reduce the number of parameters you select.
      Error occurred in the following package : ben_back_out_conc.process.'

Parameters Used:
     - Effective Date        = 18-OCT-2017
     - From Occurred Date = 18-OCT-2017
     - To Occurred Date    = 18-OCT-2017

Targeted Life Events being backed out have Life Event Occurred Date of 01-JAN-2018
Enrollment Period begins 18-OCT-2017

Solution

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