Why Are Lease Center Notes Not Seen In Contact Center Notes Tab?

(Doc ID 2319066.1)

Last updated on OCTOBER 18, 2017

Applies to:

Oracle Customer Care - Version 12.2.4 and later
Information in this document applies to any platform.

Goal

The notes entered on Lease Center creates a jtf_note_context for 'IEX_CUSTOMER' on jtf_notes_context table.

This note does not appearing on contact center.Why?
 

Solution

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