Why Are Lease Center Notes Not Seen In Contact Center Notes Tab?
Last updated on OCTOBER 18, 2017
Applies to:Oracle Customer Care - Version 12.2.4 and later
Information in this document applies to any platform.
The notes entered on Lease Center creates a jtf_note_context for 'IEX_CUSTOMER' on jtf_notes_context table.
This note does not appearing on contact center.Why?
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