Cannot Get Valid Name For – SERVICE_PERIOD' While Entering An Order Line on the Sales Order form

(Doc ID 2319238.1)

Last updated on OCTOBER 19, 2017

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When creating an order with item = 97550-30 receive error:

ERROR
Cannot get valid name for – SERVICE_PERIOD

STEPS
1. Login as OM Super User
2. Create an order with item = 97550-30


Cause

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