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EBS Lift And Shift Clone Fails With ShellCommandFailed And ETCC Does Not Exist (Doc ID 2319725.1)

Last updated on OCTOBER 25, 2017

Applies to:

EBS on Oracle Cloud: Provisioning and Administration - Version 12.2.6 and later
Information in this document applies to any platform.


On : 12.2.6 version, Lift and Shift Clone

E-Business Suite Lift and Shift process fails with below error [0m[2017-10-16T17:45:07-04:00] INFO: Running queued delayed notifications before re-raising exception [0m Running handlers:[0m [2017-10-16T17:45:07-04:00] ERROR: Running exception handlers Running handlers complete [0m[2017-10-16T17:45:07-04:00] ERROR: Exception handlers complete Chef Client failed. 18 resources updated in 08 minutes 31 seconds[0m [2017-10-16T17:45:07-04:00] FATAL: Stacktrace dumped to /var/chef/cache/chef-stacktrace.out [2017-10-16T17:45:07-04:00] FATAL: Please provide the contents of the stacktrace.out file if you file a bug report [2017-10-16T17:45:07-04:00] ERROR: bash[Configure DbHome] (oracle-ebs::oss-compute-db-config line 107) had an error: Mixlib::ShellOut::ShellCommandFailed: Expected process to exit with [0], but received '1' ---- Begin output of "bash" "/tmp/chef-script20171016-4086-l3zy3o" ---- STDOUT: STDERR: contextfile=/u01/install/APPS/12.1.0/appsutil/svprd_svprddb01.xml stty: standard input: Inappropriate ioctl for device stty: standard input: Inappropriate ioctl for device WARNING: ETCC does not exist under /u01/install/APPS/12.1.0/appsutil/etcc. Download patch 17537119 from My Oracle Support, unzip it under /u01/install/APPS/12.1.0/appsutil/etcc and run ETCC to avoid ADOP related issues. ---- End output of "bash" "/tmp/chef-script20171016-4086-l3zy3o" ---- Ran "bash" "/tmp/chef-script20171016-4086-l3zy3o" returned 1 [2017-10-16T17:45:08-04:00] FATAL: Chef::Exceptions::ChildConvergeError: Chef run process exited unsuccessfully (exit code 1)
Doing old-style registration with the validation key at /u01/install/APPS/.chef/oracle-validator.pem...
Delete your validation key in order to use your user credentials instead

Connecting to
[2017/10/16 17:45:08]:Utils::bootstrap: ERROR: Orchestration will halt !!!

The issue can be reproduced at will with the following steps:
1. In Cloud Admin Tool sudo su - oracle
2. cd /u01/install/APPS/apps-unlimited-ebs/
3. perl


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