GST -Taxes Are Not Flowing Properly After Un-assigning And Assigning Of New Delivery Number

(Doc ID 2320047.1)

Last updated on MAY 15, 2018

Applies to:

Oracle Financials for India - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

Issue scenario : 

Scenario#1 
If the delivery number is unassigned from one of the lines of a Sales Order(SO) and then either of the two actions is performed:

a. Re-assignment is done for the same delivery

b. A new delivery is created for the same line



Observation (In India Tax Details form):

The line and tax information is not present for the newly generated delivery



Scenario#2 

If a Sales Order is created for an Item for a quantity greater than what is available,then back ordered lines are created. Before ship confirm  when the taxes are checked for both the eligible lines and back ordered lines, the following is observed:

Observation (In India Tax Details form) - 
a. For the ship eligible lines, the tax calculations are correct

b. For the back ordered lines, no tax lines are seen

 

Scenario 3:

Stock is created for the back ordered lines and Pick Release is done. Before the ship confirm is performed, when the taxes are checked against the newly generated delivery number, the following is observed:

Observation (In India Tax Details form):

Both Sales Order lines and tax lines are missing

Changes

 Customer is over and above RUP10 

Cause

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