CHECKLIST - Supervisory Level Performer For Offboarding Gives Error: ORA-20226: An Invalid Approver Has Been Encountered

(Doc ID 2320075.1)

Last updated on OCTOBER 23, 2017

Applies to:

Oracle Human Resources - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

While Running the Allocate Checklists process an error is raised

ERROR
ORA-20226: An invalid approver has been encountered while processing the action type supervisory level. Please verify the setup and the approvers used in current action type. Invalid approver originating system PER and originating system ID <person_id>
ORA-06512: at "APPS.PER_CHECKLIST_EVENTS", line 924
ORA-06512: at line 1



STEPS
The issue can be reproduced at will with the following steps:
1. Perform Checklist setup using Offboarding LE with AME based on Supervisory level
2. Navigation :Processes and Reports > submit processes and reports
3. Submit 'Allocate checklists and tasks process'
4. Above error is noticed in the process log

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms