Third Party Billing Import Completes with No Data Found Error

(Doc ID 2320237.1)

Last updated on OCTOBER 23, 2017

Applies to:

Oracle Lease and Finance Management - Version 12.1.3 to 12.2.7 [Release 12.1 to 12.2]
Information in this document applies to any platform.

Symptoms

On : 12.2.4 version, Billing Modules

When running Third Party Billing,
the following error occurs in the log file.

ERROR
-----------------------
ORA-01403: no data found in Package OKL_PAY_INVOICE_MAN Procedure MANUAL_ENTRY


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Populate the Third Party Billing import table.
2. Run Third Party Billing.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot process these records without error.

Changes

 

Cause

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