FINANCIAL TAX REGISTER SPECIAL CHARACTERS IN EXCEL FORMAT (Doc ID 2320610.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Symptoms

On : 12.1 version, Tax Reporting

ACTUAL BEHAVIOR
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Running the Financial Tax Register report, the excel output shows strange format for special characters for Billing Partner Name
and Billing Site Address for different countries DE, SE, PL, FR.

When the report is extracted in txt file this issue does not exist, for example:

Excel format:
Credit Memo 21-Jan-17 Mærsk

Txt format:
Credit Memo 21-JAN-2017 Mærsk

The Output format option for this concurrent request RXZXPFTR is set to XLS format.

EXPECTED BEHAVIOR
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The excel report should contain the fields Billing Partner Name and Billing Site Address without special characters.

STEPS
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The issue can be reproduced at will with the following steps:
1. Responsibility: Tax Managers
2. Navigation: Requests > Run
3. Run the Financial Tax Register report

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot use the Financial Tax Register.

Cause

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