Punchout To iStore Is Missing BuyerCookie Tag In PunchOutOrderMessage

(Doc ID 2320672.1)

Last updated on OCTOBER 24, 2017

Applies to:

Oracle iStore - Version 12.1.3 to 12.2.5 [Release 12.1 to 12.2]
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, 12.2.5 version, Punchout

ACTUAL BEHAVIOR
---------------
Punchout to iStore is missing Buyer Cookie in the setup request

Trying to configure the punchout to iStore from iProcurement or from third-party website Coupa.
While bringing back the cart punchout setup request cXML message returned from the iStore is missing the BuyerCookie tag in the PunchOutOrderMessage message -


 <PunchOutOrderMessage>
     <BuyerCookie>edb86dd44252c846b6006c3faa7dd498</BuyerCookie>


EXPECTED BEHAVIOR
-----------------------
Expect the tag for BuyerCookie to be passed in the PunchOutOrderMessage message.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. iStore punchout from iProcurement or 3rd party Coupa

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, parsing is failing for punchout to iProcurement or to 3rd party Coupa.

Changes

 

Cause

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