AutoInvoice Error 'The Bill To address id must exist in Oracle Receivables, and it must be assigned to the Bill To customer (ORIG_SYSTEM_BILL_ADDRESS_ID)'
(Doc ID 2320970.1)
Last updated on DECEMBER 04, 2019
Applies to:Oracle Service Contracts - Version 12.1.3 and later
Information in this document applies to any platform.
The AutoInvoice program is erring when processing credit memos from Service Contracts.
Error: Invalid bill to customer id (ORIG_SYSTEM_BILL_CUSTOMER_ID)
Error: The Bill To address id must exist in Oracle Receivables, and it must be assigned to the Bill To customer (ORIG_SYSTEM_BILL_ADDRESS_ID)
1. Using a Service Contracts manager responsibility.
2. Run the Service Contracts Main Billing program so that Credit Memo data is populated in the AR Interface tables for a terminated Service Contract.
3. Run the AutoInvoice Import program.
4. See the indicated error in the output file.
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