Unable To See Active Supplier Site In The Address Book

(Doc ID 2321048.1)

Last updated on OCTOBER 25, 2017

Applies to:

Oracle iSupplier Portal - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.4 version, Supplier Admin Issues


ACTUAL BEHAVIOR
---------------
Users are unable to see an active Supplier Site in the Address book even though it is visible from the Quick Update Supplier Tab.

EXPECTED BEHAVIOR
-----------------------
It is expected that the Supplier Site should be visible in the Address Book as well.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Sign into iSupplier Portal
2. Navigate to Suppliers > Quick Update
3. Users can see the Supplier Site listed under Supplier Sites here
4. Navigate to the Address Book and note that the same Supplier Site is not listed

Cause

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