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Work Order Cannot Be created due to Scheduled Dates being out of calendar dates - Error No entry found for this date, calendar and exception_set_id (Doc ID 2321154.1)

Last updated on OCTOBER 25, 2017

Applies to:

Oracle Enterprise Asset Management - Version 12.2.6 and later
Information in this document applies to any platform.


When attempting to create a work order with asset activity (with maintenance routing and resources),the following error occurs.

Cannot create work order.

The work order creation log shows the following information

Enters eam_get_shift_wkdays1in24-OCT-2017forCP-Mon-70
Shift query executed
Exception raised.No entry found for this date, calendar and exception_set_id combination

The issue can be reproduced at will with the following steps:
1. Responsibility: Enterprise Asset Management
2. Go to work orders
3. Create WO with asset activity and save
4. Get error message as above


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