R12 Invoice Approval Status Is Stuck In Future With Error WFE_DISPATCH_GEN_ERR

(Doc ID 2322043.1)

Last updated on OCTOBER 27, 2017

Applies to:

Oracle Payables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Invoices Approval Issues

Payables Invoice Approval Status Is Stuck In Future

After invoice approval has been approved by previous approver, Invoice approval can send a notification, but gets stuck in FUTURE status.



ERROR
-----------------------
Event Error Name: WFE_DISPATCH_GEN_ERR
Event Error Message: 3835: Error '-6508 - ORA-06508: PL/SQL: could not find program unit being called' encountered during execution of Generate function 'WF_XML.Generate' for event 'oracle.apps.wf.notification.send'.
Event Error Stack:
Wf_Event.setMessage(oracle.apps.wf.notification.send, 224359, WF_XML.Generate)
Wf_Event.dispatch_internal()




STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. run invoice approval
 



Cause

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