R12 Invoice Approval Status Is Stuck In Future With Error WFE_DISPATCH_GEN_ERR
Last updated on OCTOBER 27, 2017
Applies to:Oracle Payables - Version 12.1.3 and later
Information in this document applies to any platform.
On : 12.1.3 version, Invoices Approval Issues
Payables Invoice Approval Status Is Stuck In Future
After invoice approval has been approved by previous approver, Invoice approval can send a notification, but gets stuck in FUTURE status.
Event Error Name: WFE_DISPATCH_GEN_ERR
Event Error Message: 3835: Error '-6508 - ORA-06508: PL/SQL: could not find program unit being called' encountered during execution of Generate function 'WF_XML.Generate' for event 'oracle.apps.wf.notification.send'.
Event Error Stack:
Wf_Event.setMessage(oracle.apps.wf.notification.send, 224359, WF_XML.Generate)
The issue can be reproduced at will with the following steps:
1. run invoice approval
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms