Customer Search After Update Has Poor Performance

(Doc ID 2322052.1)

Last updated on OCTOBER 27, 2017

Applies to:

Oracle Trading Community - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.4 version, TCA Performance Issues

ACTUAL BEHAVIOR
---------------
Search for an updated customer is very slow

EXPECTED BEHAVIOR
-----------------------
After saving the data - customer account details should be returned

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Go to Receivables Manager 

Customers - Insert account number - GO
Make the changes - Apply - Save
Back to customer page - Click Go - page stops

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot get the data for an updated customer with optimal performance

Cause

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