CAS Number Not Providing All Associated Items In Regulatory Management

(Doc ID 2322056.1)

Last updated on OCTOBER 27, 2017

Applies to:

Oracle Process Manufacturing Product Development - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.5 version, Other Issues

ACTUAL BEHAVIOR
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We have assigned same CAS number for multiple items and when we search CAS Items, it is only showing 1 item

EXPECTED BEHAVIOR
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to all the item associated with CAS
STEPS
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The issue can be reproduced at will with the following steps:
1. Navigate to Regulatory Document Management > Items > Regulatory Information,
2.  Enter ABCD into field CAS Number

3. The CAS Number LOV shows together the CAS Number and Item Code information,
4. Select one line from the CAS Number LOV then the corresponding item code will be default to the item code search criteria,
5. Clear the item code search criteria then click Find button,


Cause

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