Unable To Create Surrogate Quote or Response For A Supplier Without A User Account
(Doc ID 2322342.1)
Last updated on FEBRUARY 02, 2021
Applies to:
Oracle Sourcing - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
On : 12.1.3 version, Auction/RFx creation
ACTUAL BEHAVIOR
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While trying to enter surrogate response/quote on behalf of supplier for RFI/RFQ, buyer is unable to select a supplier unless supplier has a valid user account.
EXPECTED BEHAVIOR
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Buyer should be able to select supplier irrespective of supplier users
STEPS
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The issue can be reproduced at will with the following steps:
1. Navigate to Oracle Sourcing
2. Create a RFQ with supplier contact who does not have any user account
3. Buyer tries to create Surrogate Quote
4 Search Supplier
5. Search results did not fetch Supplier
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |