R12: OIE: Internet Expense Approval Workflow Error Inform Preparer Expense Report Approval #EXCEPTION WFNTF_ROLE 3205: 'JFROST.COM' is not a valid role or user name.

(Doc ID 2322679.1)

Last updated on OCTOBER 30, 2017

Applies to:

Oracle Internet Expenses - Version 12.2.5 and later
Information in this document applies to any platform.
APEXP iExpense Approval Process
Inform Preparer Expense Report Approval
#EXCEPTION WFNTF_ROLE 3205: 'JFROST.COM' is not a valid role or user name.
Manager (Spending) Approval Process/Inform Preparer Expense Report Approval ERROR #EXCEPTION

Symptoms

OIE workflow errors for an employee with the following error:

ERROR
-----------------------

Begin Date Activity Status Result User
------------------ --------------------------------------------- -------- --------------- ---------------
17-JUL-17 19:20:12 ROOT/AP Standard Expense Report Process ACTIVE #NULL
...
17-JUL-17 19:30:15 Manager (Spending) Approval Process/Inform Preparer Expense Report Approval ERROR #EXCEPTION
  

41 rows selected.

**** Errored Activities

Activity Result Error Name
--------------------------------------------- --------------- ------------------------------
Error Message
------------------------------------------------------------------------------------------------------------------------------------
Error Stack
------------------------------------------------------------------------------------------------------------------------------------
Inform Preparer Expense Report Approval #EXCEPTION WFNTF_ROLE
3205: 'NITIN.DAVE@WORLEYPARSONS.COM' is not a valid role or user name.
  
Wf_Notification.SendGroup(JFROST@ORACLE.COM, APEXP, OIE_EXP_REPORT_MGR_APPROVED, WF_ENGINE.CB)
Wf_Engine_Util.Notification_Send(APEXP, 1296573, 300381, APEXP:OIE_EXP_REPORT_MGR_APPROVED)
Wf_Engine_Util.Notification(APEXP, 1296573, 300381, RUN)



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Submit an expense report through OIE for employee Dave, Nitin T
2. Have managers approve the expense report
3. Error occurs when attempting to email the employee that the report has been approved.

Cause

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