Exporting Transaction Details Report For A Date Range Gives 500 Internal Server Error

(Doc ID 2322956.1)

Last updated on OCTOBER 31, 2017

Applies to:

Oracle Incentive Compensation - Version 12.1.3 and later
Information in this document applies to any platform.


On : 12.1.3 version, Transactions

When attempting to export Compensation Manager Transaction Details Report for a date range.
the following error occurs.

"500 Internal Server Error" after 10 minutes.

The issue can be reproduced at will with the following steps:
1. Compensation Manager
2. Reports
3. Transaction Details Report
4. Fill the date range and click export button




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