While Doing Advanced Search In WO OAF Pages We Are Facing Timeout's And Stuck Threads In OA Core.

(Doc ID 2323094.1)

Last updated on OCTOBER 31, 2017

Applies to:

Oracle Enterprise Asset Management - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms



ACTUAL BEHAVIOR

When searching work orders in the OAF page using the following:

1. Asset Number "Contains" X-Y
2. Include Asset Children is Yes
3. Status Type is "In Planning"

We are getting the Timeout error

When we use only the first 2 criteria:

1. Asset Number "Contains" X-Y
2. Include Asset Children is Yes

we are getting an Error Message, at least if this was also happening when using all 3 criteria, however, even the error message is incorrect as I am using Asset Number field in the search.

EXPECTED BEHAVIOR

Expect the error messages to be correct and no timeout error

STEPS

The issue can be reproduced at will with the following steps:
1. Responsibility: Maintenance super user
2. Go to work orders advanced search and query by above criteria



Cause

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