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While Doing Advanced Search In WO OAF Pages We Are Facing Timeout's And Stuck Threads In OA Core. (Doc ID 2323094.1)

Last updated on OCTOBER 31, 2017

Applies to:

Oracle Enterprise Asset Management - Version 12.2.6 and later
Information in this document applies to any platform.



When searching work orders in the OAF page using the following:

1. Asset Number "Contains" X-Y
2. Include Asset Children is Yes
3. Status Type is "In Planning"

We are getting the Timeout error

When we use only the first 2 criteria:

1. Asset Number "Contains" X-Y
2. Include Asset Children is Yes

we are getting an Error Message, at least if this was also happening when using all 3 criteria, however, even the error message is incorrect as I am using Asset Number field in the search.


Expect the error messages to be correct and no timeout error


The issue can be reproduced at will with the following steps:
1. Responsibility: Maintenance super user
2. Go to work orders advanced search and query by above criteria


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