Opening Final Approval Notice Of Global Deployment Gives NullPointerException

(Doc ID 2323169.1)

Last updated on OCTOBER 31, 2017

Applies to:

Oracle Human Resources - Version 12.1 HRMS RUP10 and later
Information in this document applies to any platform.

Symptoms

On : 12.1 HRMS RUP10 version, Person / Assignment Issues

Opening Final Approval Notice of Global Deployment Gives NullPointerException

We are testing HR Family Pack 10 in our QA instance. Currently on HR Family Pack 8 in Production. I initiated a Global Deployment and approval was sent to manager. Approved that and then initiated the Global Deployment. Everything completed normally. There is a Final Approval Notice sent back to me indicating the Global Deployment was approved but I am unable to open and view the notification from my worklist. Rec'v the attached error message on the screen. All I can do is close it from the Full List or as Workflow Administrator. Found the following note on MOS and appears like it might be related to this issue.

While Opening Notification Received After Global Deployment Approval Is Completed; Error: Java Null Pointer Exception (Doc ID 2293090.1)

Just needing to confirm this is same issue and solution moving forward.

ERROR
-----------------------
NullPointerException

Changes

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms