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ORA-20001:The Following Required Field Does Not Have A Value: Care-of (C/O) Address (Doc ID 2323224.1)

Last updated on AUGUST 18, 2020

Applies to:

Oracle HRMS (South African) - Version 12.1.3 and later
Information in this document applies to any platform.


After patch  <Patch 26040466>  for BRS Requirements - Phase 1,  

When attempting to update address   on Self Service the following error occurs.

Error ORA-20001 The following required field does not have a value: Care-of (C/O) Address?


The issue can be reproduced at will with the following steps:

 1. Employee self service
 2. Personal Information> Update Postal Address> South Africa - Postal Address> Country: South Africa - Postal Address- Street address
 3. Care of Address: yes
 4. Care of intermediary: yes



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