PTO Order Lines Fail to Interface to IB When Included Items Within PTO Have Quantity Greater Than The PTO Model

(Doc ID 2323227.1)

Last updated on OCTOBER 31, 2017

Applies to:

Oracle Installed Base - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

When attempting to interface PTO that has included items quantity greater than model quantity
the following error occurs.

ERROR
-----------------------
CSI_CUSTIB_WIP_MERGE.GET_TRACKABLE_BOM_PARENT Exception:ORA-01403: no data
found

STEPS
-----------------------
Create PTO like following

PTO model
   |_ PC1 (serialized at receipt) quantity = 2
   |_ PC2 (no serialized ) quantity = 1
   |_phantom
        |_PC3 (serialized at receipt) quantity = 1

Shipped the order,  PTO model is in error 'User defined exception'



Cause

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