ORA-01722 Error When Billing Or Creating A Payoff

(Doc ID 2323283.1)

Last updated on NOVEMBER 06, 2017

Applies to:

Oracle Loans - Version 12.2.6 and later
Information in this document applies to any platform.


On : 12.2.6 version, Loan Servicing

When attempting to payoff a loan
the following error occurs.

1. ORA-01722: invalid number in Package LNS_BILLING_BATCH_PUB Procedure CREATE_SINGLE_OFFCYCLE_BILL
2. An error occurred creating the payoff documents for this loan. Please contact your system administrator

The issue can be reproduced at will with the following steps:
1. Enter details for a loan payoff and submit.

The issue has the following business impact:
Due to this issue, users cannot payoff a loan.


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms