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Error: The Instance Party Account id &IP_ACCOUNT_ID, provided does not exists in the Installed Base Party Accounts table (Doc ID 2323458.1)

Last updated on NOVEMBER 17, 2017

Applies to:

Oracle Installed Base - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

In Installed Base > Update Item Instance > Create Association, when attempting to enter a future start date when creating a new contact association
the following error displays at the top of the page

ERROR
-----------------------
The Instance Party Account id &IP_ACCOUNT_ID, provided does not exists in the Installed Base Party Accounts table (ACTIVE_START_DATE=DD-MMM-YYYY)


The issue can be reproduced at will with the following steps:
1. Responsibility "Oracle Installed Base Agent user" > Search IB instance > Update > Create Association

2. Enter a start date greater than current date.


Due to this issue, users cannot create a new Installed Base instance association with a future start date.

Cause

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