My Oracle Support Banner

WSHRDPAK: Packing Slip Report Truncates Customer Name (Doc ID 2323477.1)

Last updated on OCTOBER 31, 2017

Applies to:

Oracle Shipping Execution - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, All Shipping Reports

ACTUAL BEHAVIOR
---------------
The Packing Slip Report is truncating the Customer name in 'Ship To' and 'Bill To' fields when the Customer name length is greater than 32 characters.

EXPECTED BEHAVIOR
-----------------------
Expect to be able to see the complete Customer name.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Responsibility : Oracle Order Management
2. Navigate: Shipping > Reports and Documents > Submit a New Request > [OK]
3. Query for Packing Slip
4. Execute Report.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.