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Enterprise Asset Management (Asset Groups) Field Is Staying Required (Doc ID 2323499.1)

Last updated on JUNE 06, 2019

Applies to:

Oracle Enterprise Asset Management - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

When creating Asset Groups, if “At Receipt” or “No Control” are chosen, the Starting Prefix and Starting Number fields do not change to not mandatory (turn white)

EXPECTED BEHAVIOR

When creating Asset Groups, if “At Receipt” or “No Control” are chosen, the Starting Prefix and Starting Number fields are supposed to change to not mandatory (turn white)

STEPS

The issue can be reproduced at will with the following steps:
1. Responsibility: Enterprise Asset Management
2. Assets - > Asset Group
3. Enter the Asset Group and select At Serial for Serial Generation.
4. See the aforementioned issue.

Cause

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In this Document
Symptoms
Cause
Solution


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