My Oracle Support Banner

From The Field Service Technician Portal Some Task Fields Are Not Displayed On Details Tab (Doc ID 2323521.1)

Last updated on OCTOBER 31, 2017

Applies to:

Oracle Field Service - Version 12.2.6 and later
Information in this document applies to any platform.


On : 12.2.6 , Field Service Engineer Portal

When updating a task from FSTP the following fields are missing on the task details tab.

Task type
Task status
Assignment status
Planned effort

Steps to reproduce:

1. Open the FSTP dashboard.
2. select 'open tasks' view
3. select a task and click the update icon ( pencil icon)
4. Select the Details tab


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.