DATAFIX: Sales Order Line Has Not Shipped yet but Line Status Became "Pending Pre-Billing Acceptance"

(Doc ID 2323601.1)

Last updated on NOVEMBER 06, 2017

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Actual Behavior
In the Pre-billing acceptance flow, after booking sales order, line status becomes "Pending pre-billing acceptance" not "Awaiting Shipping".

Expected Behavior
In the Pre-billing acceptance flow, after booking sales order, line status becomes "Awaiting Shipping".

Steps to Reproduce

  1. Setting Acceptance Name of order line as Pre-billing acceptance setting and Book.
  2. Run Workflow Background Process for Item Type = OM Order Line, Process Deferred = Yes
  3. Order line status becomes "Pending pre-billing acceptance" not "Awaiting Shipping".

Cause

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