On Collections Screen Under The Aging Tab, No Amount Is Shown For Disputed Line In The Aging Bucket

(Doc ID 2323696.1)

Last updated on NOVEMBER 01, 2017

Applies to:

Oracle Advanced Collections - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

 When creating an aging bucket with a line with type Dispute Only, in the Collections screen under the Aging Tab, the line value always shows an amount of zero. Is this the expected functionality?

Cause

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