Error in Sourcing Workflow When Performing Online Discussions - 3120: Activity 'PONAUCT/[num]' Has No Performer

(Doc ID 2323778.1)

Last updated on NOVEMBER 01, 2017

Applies to:

Oracle Sourcing - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

In Oracle Sourcing, Release 12.1.3 and later, the workflow system administrator user (usually SYSADMIN username) is receiving an error notification message after a Sourcing administrator has invited supplier users to participate in Online Discussion.

Due to this issue, it is unclear if all supplier users are receiving the online discussion notifications, and the workflow system administrator is unsure about the cause of the failure.


Error

The workflow mailer notification shows:

Subject: Action Required: Error in Workflow PONAUCT/80062-106001-715075 3120: Activity 'PONAUCT/180020' has no performer.
To = SYSADMIN
ID = 1260908

An Error occurred in the following Workflow.

Item Type = PONAUCT
Item Key = 80062-106001-715075

Error Name = WFENG_NOTIFICATION_PERFORMER
Error Message = Activity 'PONAUCT/180020' has no performer.
Error Stack =
Wf_Engine_Util.Notification_Send(PONAUCT, 80062-106001-715075, 180020, PONAUCT:DISC_MESSAGE_SENT_MSG)
Wf_Engine_Util.Notification(PONAUCT, 80062-106001-715075, 180020, RUN)

Activity Id = 180020
Activity Label = DISC_MESSAGE_SENT:DISC_MESSAGE_SENT_NOTIF
Result Code = #EXCEPTION
Notification Id =
Assigned User =

 


The Workflow Status Monitor search results show the following:

Status = Error
Workflow Type = Sourcing Negotiation
Item Key = 80062-106001-566074
Process Name = Online Discussion Message Sent

 

The Activity Details: PONAUCT page shows the following:

Name = Online Discussion Message Sent Notification
Internal Name = DISC_MESSAGE_SENT_NOTIF
Type = Notice
Description = Online Discussion Message Sent
Activity Version = 4
Result Type =
Default Activity Results = Exception
Message Name = Online Discussion Message Sent Message
Error Workflow = System: Error
Error Process =
Performer Role Type = Workflow Attribute
Performer Role = RECIPIENT_ROLE



Steps To Reproduce

The issue can be reproduced at will with the following steps in Oracle Sourcing:
1. Create and publish a new RFQ, with many suppliers invited.
2. Open the RFQ and select Actions = Online Discussions
3. Select "New Message" and Create New Message for all participants.
4. The SYSADMIN user ends up receiving the notification failure.



Changes

 

Cause

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